Slow Wi-Fi

Remember that Wi-Fi performance depends on:

• Distance from the router.

• Number of connected devices.

• Interference from neighbouring Wi-Fi networks.

• Physical blockages

For the fastest speeds, use a wired Ethernet connection whenever possible.


What can I do to improve my Wi-Fi speed?

• Distance from the router.
  Can your router be placed in a more centralized location in the property?
  Do you need a mesh device to extend your Wi-Fi coverage?
  

• Number of connected devices.
  How many devices are you connecting to the router?
  All connected devices use some bandwidth, even if you think they are not in use, the may be performing updates, or being accessed remotely, the more devices connected the more work your internet has to do.

• Interference from neighbouring Wi-Fi networks.
  All routers have a set amount of channels to use in the UK, and a lot of the time your neighbours router may be on the same channel as yours, this causes interference that can inhibit your Wi-Fi performance as they compete.
  Try changing the channel using the routers in built channel scanner.

• Physical blockages
  Is your router next to the TV, In a cupboard, on the floor?
  Think of the Wi-Fi signal like a speaker, if you want to hear it clearly, then you need to place it where there are no obstructions like metal, electronic or dense walls.
  
  
  Need More Help?

  If you experience any issues before or after your installation, our support team will be happy to help.

  Technical Support

  📧 support@nufibre.co.uk

  Please include:

  • Your name

  • Property address

  • A brief description of the issue

  • Any photos of the equipment if relevant