Installation
What to expect on the day of installation
How do I make a complaint about an engineer?
At Nufibre, we use several network providers (CityFibre, Freedom Fibre, FullFibre, MS3 and Openreach) to enable your broadband connection. You can use...
How is full fibre installed?
There are various ways full fibre can be installed into your property. Here are 2 short videos explaining examples of the process involved.
What happens on the day of the installation?
On the day you'll be contacted by the the engineer to advise that they are on their way. Once the engineer is on site, they'll introduce themselves, P...
Changing your installation date
Things don't always go to plan, so if you find that the installation appointment you set up no longer works for you, email us, HERE You must give us ...
Getting ready for your full fibre installation
How to find your installation booking You can log in to your account HERE - Just log in using the email address you signed up with and you'll see your...